8,8 Superb 730 reviews  Carretera Palenque Ruinas km 2.9 29960 - Palenque/Temp, Chiapas 74 rooms Price from Book it |
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How is Hotel Villa Mercedes Palenque?
Hotel Villa Mercedes Palenque is located in Palenque/Temp, Chiapas, Mexico. We allow pets in our facilities. The establishment has a parking area. Restaurant open in our facilities. We offer WiFi connection in our accommodation. Reception available 24 hours a day. Our establishment has heating service. We have air conditioning for you and if you want to enjoy a swim we have outdoor pool open all year.
To provide you with entertainment during your stay, we are equipped with flat screen television and cable television channels. In our establishment we have room service, tobacco-free rooms and family accommodation. To guarantee a comfortable and worry-free stay we provide pool towels and we offer zones with lake view, garden view or pool view.
Our accommodation presents you with various entertainment options such as fitness room.
Palenque Airport is just 15 minutes’ drive from the hotel, which also offers babysitting services.
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What types of accommodation does the property offer?
Double Room with Two Double Beds
- 27 m.2
- Work Friendly
- 1 bedroom
This air-conditioned room comes with 2 double beds or 1 king-size bed and features pool or garden views. It includes 31-inch plasma cable TV, a safe, telephone and a private bathroom with rain shower and free toiletries.- Common services
- Safe deposit box
- Air conditioning climate control
- Clothes iron
- Fan
- Exclusive entrance
- Insect mosquito net
- Smoke detector
- Extinguisher
- Benefits
- Alarm Service
- Wake-up call service
- Bathroom utensils and equipment
- Hairdryer
- Free hygiene items
- WC toilet
- Private bathroom
- Shower tray or bathtub
- Towels
- Has toilet paper
- Shampoo
- Multimedia technology
- Television
- Handset
- Cable television channels
- Flat screen television
- Restaurant and bar services
- Water bottle
- Kitchen area and utensils
- Coffee maker
- Dining table
- Views
- Views
- Lake view
- Garden view
- Pool view
- Mobility aids
- All space on the ground floor
- Wheelchair accessible
- Bathroom with support rails
- Wheelchair accessible shower
- Pool and health area
- Pool towels
King Room
- 27 m.2
- Work Friendly
- 1 bedroom
Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a coffee machine, a safe deposit box as well as garden views. The unit offers 1 bed.- Common services
- Safe deposit box
- Air conditioning climate control
- Clothes iron
- Fan
- Exclusive entrance
- Insect mosquito net
- Benefits
- Alarm Service
- Wake-up call service
- Bathroom utensils and equipment
- Hairdryer
- Free hygiene items
- WC toilet
- Private bathroom
- Shower tray or bathtub
- Towels
- Has toilet paper
- Shampoo
- Multimedia technology
- Television
- Handset
- Cable television channels
- Flat screen television
- Restaurant and bar services
- Water bottle
- Kitchen area and utensils
- Coffee maker
- Dining table
- Views
- Garden view
- Mobility aids
- All space on the ground floor
- Bathroom with support rails
- Pool and health area
- Pool towels
Superior King Room
- 27 m.2
- Work Friendly
- 1 bedroom
Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a coffee machine, a safe deposit box as well as garden views. The unit has 1 bed.- Common services
- Safe deposit box
- Air conditioning climate control
- Clothes iron
- Fan
- Exclusive entrance
- Insect mosquito net
- Benefits
- Alarm Service
- Wake-up call service
- Bathroom utensils and equipment
- Hairdryer
- Free hygiene items
- WC toilet
- Private bathroom
- Shower tray or bathtub
- Towels
- Has toilet paper
- Shampoo
- Multimedia technology
- Television
- Handset
- Cable television channels
- Flat screen television
- Restaurant and bar services
- Water bottle
- Kitchen area and utensils
- Coffee maker
- Dining table
- Views
- Garden view
- Mobility aids
- All space on the ground floor
- Pool and health area
- Pool towels
How is the accommodation in detail?
Set in tropical gardens in Palenque, this hotel has 2 outdoor pools and a Mayan-style spa. Located in a collection of charming thatched buildings, rooms feature satellite TV and a private bathroom.
The restaurant at the Hotel Villa Mercedes Palenque serves traditional Mexican food. There is also a poolside bar with a terrace, loungers and hammocks.
Features and services Hotel Villa Mercedes Palenque
- Common services
- Accepts petsTobacco-free roomsAccessible for people with limited mobilityFamily accommodationSafe deposit boxHeating systemAir conditioning system
- Entertainment
- Fitness roomRelaxation and spa centerMassage treatmentPublic cleaningsSpa centerSpa treatment areaGym and fitness roomWalking tours
- Benefits
- Room serviceMeeting and event spaces24 hour attentionAirport shuttle serviceChild care serviceLaundryIroningQuick check-in and check-outFood for take awayTourist adviceFax and photocopy serviceLuggage custodyConciergePaid transportation serviceTrouser pressAirport transportation for a feeDaily cleaningGrocery deliveryTransport service
- Restaurant and bar services
- Restaurant serviceBar serviceBreakfast in the roomWine/champagneFruitOn-site coffee shop
- Web access
- Internet connectionWireless Internet ConnectionFree WIFI
- Outdoor
- ParklandOutdoor poolSunbathing terraceOutdoor pool open all yearOutdoor furniture
- Parking areas
- ParkingFree parkingOn-site parkingPrivate parking
- Pool and health area
- Beach chairs/loungersUmbrella servicePoolPool
- Mobility Services
- Airport pick upTransportation to the airport
- Check-in services
- Issue invoices
- Security measures
- 24 hour surveillanceEmergency alarmSmoke sensorsSurveillance cameras in common areasOutdoor surveillance camerasFire extinguishers
What cards and payments accepted at Hotel Villa Mercedes Palenque?
What languages does the owner speak?
What do guests think of Hotel Villa Mercedes Palenque?
- 8LucindaApril 16, 2024
Couple · Leisure
An excellent hotel when visiting the Palenque ruins.
A very peaceful hotel to return to after a hot tour of the Palanque ruins. Very peaceful with a nice swimming pool to relax by.
Reception staff could be more friendly.
- 8carolinaApril 10, 2024
Solo traveller · Leisure
Very Good
Great location for Visiting Palenque and the waterfalls.
The Restaurant needs definitely some work on the kitchen.
- 7KatieFebruary 24, 2024
Couple · Leisure
Very Good
- 5NaomiJanuary 31, 2024
Solo traveller · Leisure
they could do better with the food and make sure there is an english speaking person on front desk.
room was really nice, comfortable, and clean. everything was working well. location was lovely, beautiful plants and butterflies everywhere.
i wish the pools didnt use chemicals, chlorine, some of the gym equipment wasnt working, my main issue was that they didnt accomodate for vegans, no dairy free milk, all the food had animal products in it, 5 star hotels in 2024 must really have many options for vegans. they also didnt have anything without gluten in it. it said online before i booked that the staff spoke english but most of them didnt, this was embarrassing for me. overall id give it a 3 star experience.
- 8RichardJanuary 26, 2024
Couple · Leisure
Beautiful hotel, but some staff training needed.
Beautiful grounds and a pleasant sizeable room. Close to the ruins and the town (if you have a car).
The larger pool was being rennovated so only a smaller pool available. Some staff could be more friendly. No water dispensers around the hotel, and we were charged when we asked for an extra bottle.
What alternatives are there to Hotel Villa Mercedes Palenque?
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